returns policy
We totally get it — sometimes an item just doesn’t work out. If your item was purchased from anyqs.shop and is still in its original condition, you have up to 30 days from delivery to send it back to us!
What can I return?
Most items are eligible for return within 30 days of delivery, as long as they are unworn, unused, unwashed, and returned in the same condition you received them.
Here are a few exceptions:
- 🩲 Underwear & Swimwear — not returnable for hygiene reasons
- 🧦 Socks — can be returned if unopened in original packaging
- ✍️ Personalized items — cannot be returned
- 🏷 Final Sale items (50% off or more) — cannot be returned, exchanged, or refunded. These are clearly marked as "Final Sale" at checkout
📌 All returned items are inspected before approval. If the item is worn, damaged, or in poor condition, we won’t be able to issue a refund.
When will I get my refund?
Once your return reaches our warehouse, refunds are usually processed within 7 business days. After that, it may take another up to 5 days for the money to show up in your account.
We’ll refund to the original payment method. If you used a gift card, that amount will go back to the gift card first.
📄 Be sure to keep your return shipping receipt in case we need to confirm anything.
Can I combine multiple returns?
We’re currently unable to accept combined returns.
Please send each return in its own package, even if they’re from the same order.
Combining returns can cause errors in processing and might delay your refund.
Already sent a combined return? Let us know — and keep your proof of return.
Do you offer exchanges?
Yes — but only for a different size of the same item (not a different product).
Once your returned item is scanned at our warehouse, we’ll ship out the new size.
We can’t reserve exchange items in advance, so if it sells out in the meantime, you’ll receive a refund instead.
⏱ Refunds for failed exchanges may take up to 5 business days to process.
Paid by card?
No problem — we’ll refund directly to your card, just make sure you can provide proof of purchase (your order number or e-receipt works great!).